AN ESCAPE GAME IS A PHYSICAL ADVENTURE GAME WHERE YOUR TEAM OF 2-6 PLAYERS HAVE TO USE ELEMENTS OF THE ROOM TO SOLVE A SERIES OF RIDDLES AND PUZZLES TO ESCAPE WITHIN 60 MINUTES.
YES AND NO. WHILE THE DOOR IS LOCKED, THERE IS AN EMERGENCY EXIT BUTTON IF YOU DO FEEL CLAUSTROPHOBIC OR WISH TO LEAVE THE ROOM.
NO, ONCE YOU BOOK THE ROOM WE WILL NOT ADD MEMBERS OF ANOTHER PARTY INTO YOUR ROOM, IT WILL ONLY BE FOR THE GROUP OF PLAYERS THAT YOU HAVE BOOKED FOR.
DUE TO THE COMPLEXITY OF THE PUZZLES WE RECOMMEND A MINIMUM AGE OF 12 AND OLDER.

FOR PLAYERS UNDER 16 AT LEAST 1 PLAYER MUST BE AN ADULT.

PLEASE NOTE:
HOSTEL HAS A MINIMUM AGE OF 16 AND ANYONE UNDER 18 MUST BE ACCOMPANIED BY AN ADULT!
VANDEMIC HAS A MINIMUM AGE OF 14 AND ANYONE UNDER 18 MUST BE ACCOMPANIED BY AN ADULT!
THIS IS DUE TO THE NATURE OF THESE ROOMS.
THERE IS A MINIMUM OF 2 PLAYERS AND MAXIMUM OF 6 PER GAME​.

A DEPOSIT OF £20 PER ROOM IS TAKEN AT THE TIME OF BOOKING.
THE REMAINING BALANCE IS TO BE PAID IN CASH WHEN YOU ARRIVE ON THE DAY:
2 PLAYERS - £26.00 EACH
3 PLAYERS - £24.00 EACH
4 PLAYERS - £22.00 EACH
5 PLAYERS - £20.00 EACH
6 PLAYERS - £18.00 EACH
WE REQUIRE ALL BOOKINGS TO BE MADE IN ADVANCE ONLINE TO ENSURE WE HAVE SPACES AVAILABLE AND TO AVOID ANY DISAPPOINTMENT.

PLEASE NOTE: BOOKINGS CLOSE FOR GAMES 90 MINUTES BEFORE THE START OF THE GAME, IF YOU WISH TO BOOK YOU MUST DO IT AT LEAST 90 MINUTES BEFORE THE GAME STARTS.
ALL OUR GAMES ARE LIVE EVENTS AND CANNOT BE CANCELED OR CHANGED, HOWEVER IF YOU CONTACT US AT LEAST 7 DAYS IN ADVANCE, WE CAN CHANGE THE DATE OF YOUR BOOKING.

PLEASE NOTE: WE OFFER A SMALL FEE INSURANCE ON BOOKING THAT WILL ALLOW YOU TO CHANGE THE DATE/TIME OF YOUR BOOKING UP TO 2 HOURS BEFORE THE GAME STARTS. THIS IS NOT REFUNDABLE.
YES, BUT THERE IS A MAXIMUM OF 6 PEOPLE PER GAME AND YOU WILL HAVE TO PAY THE DIFFERENCE FOR THE EXTRA PLAYERS WHEN YOU ARRIVE.

WE CAN ACCOMMODATE MORE THAN 6 IN SOME OF OUR ROOMS, BUT IT WILL GIVE EACH PLAYER LESS TO DO!
PLEASE ARRIVE 15 MINUTES BEFORE YOUR SESSION FOR YOUR BRIEFING AND INTRODUCTION.
DUE TO OUR EVENTS BEING LIVE, WE CANNOT GUARANTEE YOU WILL BE ABLE TO PLAY IF YOU ARRIVE LATE. WE MAY HAVE TO SHORTEN YOUR GAME TO ALLOW THE NEXT GROUP TO PLAY.

WE ARE UNABLE TO PROVIDE REFUNDS IN THIS SITUATION.
OF COURSE! ALL OUR GAMES ARE SUITABLE FOR TEAM BUILDING EVENTS AS TEAM WORK IS A KEY PART OF ESCAPING WITHIN THE 60 MINUTE TIME LIMIT.

IF YOU WISH TO PLAY OUTSIDE OF OUR REGULAR OPENING HOURS PLEASE MAKE AN ENQUIRY EITHER BY TELEPHONE OR E-MAIL, AND WE WILL STRIVE TO ACCOMMODATE THIS!
AS STATED ABOVE WE DO GENERALLY RECOMMEND THAT ALL PLAYERS ARE OVER THE AGE OF 12 AND FOR ANYONE UNDER THE AGE OF 16 AN ADULT MUST BE PRESENT IN THE ROOM.

PLEASE NOTE THAT HOSTEL IS STRICTLY 16+ AND VANDEMIC IS STRICTLY 14+, THIS IS DUE TO THE NATURE OF THESE ROOMS.

SAYING THAT WE CAN ACCOMMODATE FOR SMALL OR LARGE PARTY BOOKINGS THAT FALL WITHIN THESE CONDITIONS.

HOWEVER, WE DO NOT HAVE A FUNCTION ROOM OR ANY COMMUNAL AREAS THAT CAN BE USED FOR PARTY ACTIVITIES, WE WILL ONLY BE PROVIDING THE ESCAPE ROOM EXPERIENCE. DUE TO THE NATURE OF THE BUSINESS, WITH US HAVING UP TO 8 GROUPS IN RECEPTION AT ONE TIME, YOU WILL NOT BE WELCOME TO USE OUR RECEPTION FOR THESE PURPOSES.

FOR ANY FURTHER ENQUIRIES PLEASE FEEL FREE TO CONTACT US BY EMAIL OR SOCAIL MEDIA.
MOST OF OUR ROOMS ARE ACCESSIBLE TO THOSE WITH RESTRICTED MOBILITY. A WHEELCHAIR SHOULD FIT WITHIN ALL BUT VANDEMIC.
WE STRIVE TO MAKE ALL OF OUR GAMES PLAYABLE BY ALL!

IF YOU HAVE ANY SPECIFIC NEEDS, PLEASE TRY TO INFORM US BEFOREHAND! THIS WILL GIVE US TIME TO ACCOMMODATE YOU AND POTENTIALLY USE ALTERNATIVE PUZZLES IF NECESSARY. NOT ALL PUZZLES CAN BE REPLACED, BUT IF YOU REACH OUT WE WILL TRY OUR BEST TO GIVE YOU THE BEST ESCAPE EXPERIENCE POSSIBLE!

FOR ALL OF OUR ROOMS WE RECOMMEND AT LEAST ONE OF YOUR PARTY HAS FULL COLOUR VISION TO PLAY.

ALCATRAZ, HOSTEL AND VANDEMIC ALL INCLUDE LISTENING PUZZLES.

WILD WEST INCLUDES SEVERAL DEXTROUS PHYSICAL PUZZLES TO COMPLETE.

HOSTEL HAS LOW LIGHTING, WITH LOUD NOISES AND ELEMENTS OF FLASHING LIGHS! THIS IS NOT RECOMMENDED FOR EPILEPTIC PLAYERS, AND THOSE WITH NOISE SENSITIVITY.

VANDEMIC INVOLVES BEING LOCKED IN VERY SMALL CELLS (IT IS AN ACTUAL PRISON VAN), THIS IS NOT RECOMMENDED FOR THOSE WITH CLAUSTROPHOBIA OR RESTRICTED MOBILITY.
DIMENSIONS OF VAN CELLS: 32IN x 25IN, WIDTH OUTSIDE CELL IS 29IN

BE AWARE THAT ALL PLAYERS WILL HAVE THEIR OWN INDIVIDUAL PUZZLE TO SOLVE IN ORDER TO ESCAPE THEIR CELL.

PLEASE CONTACT US IF YOU HAVE ANY QUERIES!
WE PRIDE OURSELVES IN HAVING OVER 50% OF OUR STAFF BEING FLUENT WELSH SPEAKERS. THEY ARE MORE THAN HAPPY TO MAKE YOUR ENTIRE EXPERIENCE WITH US A WELSH SPEAKING ONE.

WE WILL GREET YOU, PRESENT YOUR STORY AND GIVE YOU CLUES THROUGH WELSH, HOWEVER WE'RE AFRAID THE PUZZLES WITHIN THE ROOMS CANNOT BE TRANSLATED.

PLEASE NOTE: THIS IS DEPENDENT ON STAFF AVAILABILITY, WE CANNOT GUARANTEE A WELSH SPEAKER WILL BE PRESENT ON THE DAY. A SIGN WILL BE LEFT IN RECEPTION TO INFORM YOU IF A WELSH SPEAKER IS ON SHIFT.